When you use Bitbisa, we collect certain information about you. This document sets out, with full transparency, exactly what data is collected, why, how, and for how long it is retained.
The Six Core Pillars of Bitbisa's Data Privacy Policy
Only the information genuinely required to provide our services is collected — nothing more.
All stored data is protected with 256-bit AES encryption. SSL/TLS protocols are used for data in transit.
Bitbisa never sells your personal information to advertisers or third parties — that is our strict policy.
You can view, correct, or request deletion of your data at any time.
Each data type has a defined retention period. Once that period expires, the data is securely deleted.
In the event of a data security incident, all affected users will be notified within 72 hours.
Bitbisa ("we", "us") takes your privacy seriously. This Privacy Policy explains how we handle your personal data across our website (bitbisa.net), mobile app, and all related services ("Platform").
This policy applies to all registered members and visitors of the Bitbisa platform. By using the platform, you are deemed to have agreed to this policy.
We believe transparency is the foundation of trust. That is why this document has been written in plain, straightforward language rather than legal jargon — so you can truly understand what we do with your data.
Bitbisa collects two types of data — what you provide directly, and what is automatically collected as you use the platform:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account communications & security OTP |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Fraud Prevention |
| Usage Data | Betting history, login times, click patterns | Service improvement & personalization |
| Device information | IP address, device type, browser | Security & Fraud Detection |
| Communication Records | Support chat, email correspondence | Service quality assurance |
Bitbisa uses the data it collects solely for the following purposes:
We never share your data with third parties for advertising purposes.
Bitbisa never sells your data. However, in limited circumstances, certain information may be shared with specific third parties:
Bitbisa's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.
We use three types of cookies:
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain site functionality.
Bitbisa does not retain any data beyond what is necessary. Each type of data has a defined retention period:
Once the retention period expires, data is securely and permanently deleted.
As a Bitbisa user, you have the following rights over your personal data:
To exercise these rights, please contact our support team. We will respond within 30 days of receiving your request.
Bitbisa is strictly for adults. We do not knowingly collect personal data from anyone under the age of 18.
If a minor has registered by mistake and we become aware of it, the account will be immediately closed and all associated data will be deleted.
Bitbisa employs industry-leading technical and administrative measures to keep your data secure:
Please keep in mind, however, that no transmission over the internet can be completely secure. Make sure your account password is strong and never share it with anyone.
For any privacy-related questions, concerns, or complaints, please get in touch with us:
If this Privacy Policy changes, we will post a notice on the platform and notify you by email. For major changes, at least 14 days' advance notice will be given.